- Claremont Service Center, Inc.
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| Expectations exceeded when working with Claremont Service Center to fix a very expensive major repair on our vehicle. The part I appreciate the most is their all-around balance between urgency and patience. I've had experiences with other shops who understandably seem to be in a big hurry, but so much that everything felt too rushed. I never sensed that here. The staff always took it upon themselves to take the necessary time to explain every update in detail, they provided multiple options for a solution, and answered all questions related to both the technical issues with the vehicle, and also the billing, and in the end even pointed out additional repairs that were needed (which were shown to me in-person). The next thing that I really appreciated was their courtesy car, which made the whole process easier than any way that can be measured, given that the vehicle being repaired was used for both personal and business use. Since getting the vehicle back I've taken it on three long trips with no issues. One was 200 miles round trip, another was 400 miles, and the last was 800. This was at least my third time bringing a vehicle here for repair, and each time has been a great experience. Overall I can't recommend Claremont Service Center enough. The thought of dealing with a major car repair during the holiday season while running an online retail business is enough to drive somebody mad, but the way they handled the situation made it a more positive experience than I could have ever expected. |
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| Best service garage you can hope for. Communication is the best. You know what it's going to cost.. |
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| Fair and honest- outstanding customer service- quality work. |
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| The staff at Claremont Service clearly communicates from setting appointments to the condition of my vehicle. I can know what to expect through the whole process. |
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| Fair and honest pricing. Get that hometown service. Quality work. |
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| Very fair and honest. Quality work with expedience. Owners Dave and Romel are very professional but provide that hometown experience. |
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| Very fair and honest. If you want the small town experience where you get outstanding service and and a fair price Claremont service center is where to go. |
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| We have been a customer here for over five years. We always appreciate the prompt courteous professional service we have received. Thanks so much to the staff and Mechanics for all of there knowledge and skills to make our experience wonderful. |
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| Great communication! They go the extra mile to diagnose problems and fix them to perfection. Always up front and honest. Can ask for for than that. |